Florida’s Trusted Air and Electric Company
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Whether you have residential or commercial needs—we’re an award-winning, full-service air and heating company always at your service.
Residential
Commercial
KRASNIQI GLOBAL INVESTMENTS LLC
10:29 18 Dec 24
Great communication, prompt, great work, just an overall amazing experience!
Nick Padoan
02:03 12 Dec 24
Chad was outstanding! Punctual, professional, and extremely knowledgeable. He quickly diagnosed the issue, explained the repair options/process clearly, and ensured everything was working before leaving. Exceptional service and attention to detail. Highly recommend for any HVAC needs!
Enrique Rodriguez
01:11 11 Dec 24
Excellent service. Chad, the expert technician, cam on time, did a wonderful work and twisted a few nuts ti make my AC function better.
Michele Cook
15:46 10 Dec 24
Mike called ahead of arrival to let me know was on his way and arrived on time. He was scheduled for routine maintenance call. I had several questions and he answered each one, explaining in detail. Mike was professional, thorough and knowledgeable. TY Armstrong and Mike!
T Pep
20:24 08 Dec 24
Mike was very knowledgeable about the system. Did a thorough job. Will use this company again. Thanks Mike
Lloyd H
01:00 06 Dec 24
The service person was very timely and polite. He did the routine check up efficiently.
Cedric Lindor
20:24 05 Dec 24
James did an outstanding job! He was not only on time and professional but also courteous, knowledgeable, and approachable. He took the time to explain each step of the diagnostic and repair process, which gave me peace of mind that my A/C was being properly fixed. After being without air conditioning for three days, he went out of his way to accommodate my schedule, which meant a lot. James had everything up and running quickly, and I was back to staying cool in no time. Working with Armstrong was truly a great experience!
Nicole Brooks
22:06 04 Dec 24
Yandy and Javier were EXCELLENT! They were on time, friendly, and very professional. It was an installation of an entire new ac unit and they did a great job! They took their time to install both pieces of equipment (inside and out). They were very attentive to all aspects of the install, explained the new equipment, and answered any questions that I had. They left the work area clean when they were done too! Appreciate the excellent customer service!!
K. R.
01:21 04 Dec 24
I had Mike came out to serviceMy ac. He fixed my ac. He went above and beyond. He was very pleasant very professional and very respectful. I’m glad I met him.
Jay Umeh
21:41 03 Dec 24
Both Chad and his colleague did an excellent job at our house. Thank you so much. Jay
David Rodriguez
16:39 03 Dec 24
Great service!! James was very professional. He went above and beyond to resolve our issue as fast as possible. Arlene in the office was able to get our part next day. I’m very happy and pleased with the service from Armstrong.
jmoore4malta jmoore4malta
02:05 03 Dec 24
Our technician Daniel did a thorough job and was very professional.
Miguel Martinez
18:49 29 Nov 24
Great services from Chad and Renato. These guys were very quick and efficient in troubleshooting my AC unit. They were very professional and knowledgeable and took time to explain everything. Keep up the good work guys!
Marty Rajsich
20:23 26 Nov 24
I recently had the pleasure of working with Michael P. Technician who came to my home for routine maintenance, and I couldn’t be more impressed. From start to finish, Michael was professional, knowledgeable, and courteous.
Angel Santiago
18:40 26 Nov 24
Here’s a concise and positive critique for the job done on your air conditioning:“I had a great experience with the technician who worked on my air conditioning. He was knowledgeable, timely, and clearly competent in his work. I especially appreciated his patience in answering my questions and explaining things clearly, which made the process much easier for me. I’m very satisfied with the service provided.”
Echo Five
15:51 26 Nov 24
During the routine maintenance inspection, the technician Michael P was very professional and courteous. He was very informative and answered all my questions as well as inform me information regarding the units and their capabilities. It was a quick and thorough inspection. Overall my experience was great and above all the professionalism from Michael deserves the 5 stars.
Carl Wahlstrom
21:51 25 Nov 24
The technician was very knowledgeable, helpful, and courteous. He clearly explained the process and shared recommendations. I would recommend him without any reservation.
valerie ferguson
20:24 25 Nov 24
Chad and his colleague were thorough and professional. They are knowledgeable and kind. First class service’
Natasha Rai
16:32 24 Nov 24
Mike came by to replace a part that was giving us issues. Very knowledgeable and explained everything to us very well.
Mello Jean
23:44 22 Nov 24
Mike from Armstrong was extremely helpful and took care of helping me with the air conditioning. Thank you so much
Elizabeth Patterson
20:34 21 Nov 24
Our technician Michael P. was very personable, knowledgeable and professional in accessing our air conditioning maintenance concerns. We felt he did an Excellent job!
Patrick Hennessey
19:10 21 Nov 24
Armstrong installed a Carrier a/csystem at my home recently along with the task of a complete overhaul of all components of my system. The team that quoted my system and performed the install, including Todd, Juan Arroyo and team were incredible. They showed up the day after providing their estimate and worked a 12 hour day to make sure the system was up and running for my family. All of the workers were very professional and knowledgeable and the workmanship was excellent. I would highly recommend them to replace, fix or do any other maintenance on your home HVAC system.
Daniel Lima López
19:10 21 Nov 24
Chad was amazing! He was efficient and communicated everything I needed to know about our AC!
Terry Crain
14:41 21 Nov 24
Pablo was the service technician that came to service my AC..He was very professional knowledgeable and respectful. Thank you.
Harshla Singh
18:50 19 Nov 24
Michael was super helpful and through with the service . Very detailed :)Happy with service
Allen Duren
17:39 19 Nov 24
Diandro was very professional and completed his work in outstanding manner. Great service!
Shawn Carr
17:07 19 Nov 24
Michael came to my home and greeted me before starting the job. He was professional and explained everything he was doing as he performed the work. When he finished, Michael assured me my A/C was in good condition and he took the time to explain to me what I should do to keep my A/C working at the best performance.Thank You for sending Michael to my home!
Eddie King
20:46 18 Nov 24
I just wanted to say thank you to Diandro he is truly one of the best technician Armstrong has on there staff. He was very knowledgeable and courteous.And he was very informative about us getting a serge protector. Best experience.
Jeremy Giese
20:24 18 Nov 24
I doubt that they have a better employee than Daniel Perez on staff. Extremely thorough and knowledgeable. Highly recommend them.
sarah yankey
17:05 18 Nov 24
Diandro Garau… was great. Professional, On time, gave us details of what he was doing, very personable, fair pricing. Armstrong is a solid AC company, would recommend using them.
Madison Ballash
23:20 14 Nov 24
Diandro did a great job fixing my unit and serving it as well. Very professional, quick, and easy!
MarcAnthony Rivera
22:01 13 Nov 24
Diandro arrived to my house and got straight to work with no hesitation. He explained the steps he was going to take in servicing the equipment. He also took pictures of what needed to be replaced and was willing to address my other concerns. He clarified a wire issue that was the source of my previous electrical issue with the equipment itself. Diandro was very professional from the start to end of the appointment.
Dalila Manrique
00:02 13 Nov 24
I needed help fixing something with my AC, and the handyman helped me in a great way. Diandro was great help and helped fix our AC in this hot Florida weather. Thanks!
Michael Jacobs (Realtor)
19:37 12 Nov 24
Diandro is an awesome professional. Hard working, efficient, and knowledgeable. Hope I don’t need him again but if so I hope Armstrong sends him!
Dan Lynch
12:44 11 Nov 24
Sam installed both our bluelights in our 2 systems this week, and as always, Armstrong provided great service. He was friendly, informative, and efficient in getting the job done!
nora buda
09:16 08 Nov 24
If I could give Armstrong air and Electric 1,000 stars I would! Excellent, top of the line service. My peace of mind was at ease the whole way through.
Amber Haney
21:12 06 Nov 24
Pablo performed my AC maintenance today. He did a great job! He was knowledgeable, polite and thorough. Another great service performed by Armstrong.
Brian Haney
21:06 06 Nov 24
My new AC unit was installed by Armstrong. The installers Sam and Anthony did a great job on the install. Both were very professional and courteous. I would recommend Armstrong to everyone.Pablo did my ac maintenace today. He did a great job! He was knowledge, polite and thorough. Another great service by Armstrong.
Dyoll Sagelliv
10:18 06 Nov 24
Company with a heart! Thank you for your team in helping me solve my HVAC problem
Michele Pomeranz
15:16 05 Nov 24
The technicians that came were very professional, very knowledgeable and very polite. I recommend them to anyone who needs air-conditioning service.
Z Cruz
15:47 04 Nov 24
Very professional and great service personnel. Customer service responded to all calls.
Fernando Villanueva
02:08 02 Nov 24
Daniel Pérez was a very respectful and knowledgeable young man. He knew the business and worked cleanly and effectively. I am hoping he will come back at the next service.
Jim Shorter
21:02 01 Nov 24
Sam and Juan were very professional, and the install went perfect. I am extremely happy with the service!
Ashley Lynch
19:43 31 Oct 24
I was a little upset because of a situation we had with our AC unit. But Fernando and Sam were absolutely wonderful with helping with our needs and issues. They made sure the job got done and we are so appreciative for them! Very professional and prompt! Thank you so much!!!
al stitt
16:48 30 Oct 24
My service techs Devin & Pablo arrived timely & diagnosed my issue accurately. They performed the work needed; and gave recommendations for continued care of the A/C system.
ARTURO ARIAS
16:35 30 Oct 24
Professional is an understatement when it comes to Armstrong air. These guys know what they're doing and have kept me happy for over 10 years.
Ed Leon
00:09 30 Oct 24
Just had the best service experience with Daniel Perez who was very professional and courteous when I scheduled a maintenance call that turned out to into a repair which was needed. Daniel explained and took his time making sure we understood the work needed as well as the time line. He is an asset to your company. I thank you Daniel and Armstrong A/C.
Lyanne S.
23:47 28 Oct 24
Had to call for after hours service due to a clogged drain line that was leaking inside the house upstairs. Daniel came and literally saved my day!!! He was friendly, very knowledgeable, detailed and took a lot of pride in his work. I ended up purchasing their maintenance package and will be requesting Daniel for all services moving forward. He was AWESOME!!!!
Zaidy Cruz
17:14 28 Oct 24
Hazel was very professional and made sure everything was working efficiently before leaving. He explained everything that was done so we were informed.
Mona Owens
15:06 27 Oct 24
Nick is the BEST!!! We were without AC in our home for 2 weeks and Nick came in and assessed the issue and took care of it right away. Nick is super knowledgeable and he has an excellent attitude. He went above and beyond to repair our AC and had us up and running in no time. Thank you so very much for your hard work and excellent customer service!!! We truly appreciate you and your company!!! From The Johnsons!!!
Renee Boesch
00:42 25 Oct 24
My air went out today and within less than two hours Chad was here and had us back up and running. He was incredibly nice, efficient and took the time to explain the issue. I will always use and recommend Armstrong and Chad! (Side note: though I didn’t get her name the front desk/scheduler was also amazing). Love these guys!
ME
23:11 23 Oct 24
Excellent service!! They came in n right away pin pointed the issue with the HVAC n got down to fixing it n like “abracadabra!!” all was resolved, no lying or over charging straight to solving the problem. 💪🏽👊🏽🙌🏽
Tony Conning
21:01 23 Oct 24
Nick was pleasant, and super knowledgeable. Every repair tech we've ever had from Armstrong has been great. We are nice and cool now, less than 24 hours from our initial call.
Leslie Gervase
22:10 22 Oct 24
Failed expansion valve was professionally diagnosed, received an expedited part in 24 hours, and replaced the next day. Great service from the entire crew (service department, front office, billing, parts department, and the speedy installation by the technician).
Diana Levin
16:53 22 Oct 24
Moosaf , my AC tech, was pleasant , well mannered and did a thorough job of AC maintenance . He came on time and answered any questions I had.
Kamash Sookdeo
15:31 22 Oct 24
Michael represented the company with excellence. His attitude, attire, his mannerism, and professional work earn him 5 stars.
Warren Peralta
21:23 21 Oct 24
I do want to express that my maintenance service was awesome , Mr. Mossa explained everything to me was very patient with all my questions and do detail maintence of my aircondition systems. Thanks a lot for that great services
Jim Stone
23:02 18 Oct 24
I thought I had an issue with my mini split, the drain was just clogged. Nik came out and it was a quick fix.
Jessica Dorsey
04:43 18 Oct 24
Very pleased with Armstrong air and electric! I will be going to them for all of my hvac needs. Highly recommend
Donna Helton
21:43 17 Oct 24
Daniel was our A/C Technician today. He was very through, courtesy, and professional. Would recommend him to anyone using Armstrong A/C Company.
Mandy Anahi
20:14 17 Oct 24
Thank you, Armstrong Air and Electric, for your excellent service! I've been with them for over two years and have never had any issues scheduling a service or maintenance call. They always arrive on time, and I'm very satisfied with my unit and maintenance plan.
Brenden Rogers
19:42 17 Oct 24
Awesome company, good prices and great maintenance plan. Highly recommend.
carli lyn
19:40 17 Oct 24
Thank you Armstrong for everything you do. I have been with Armstrong for over 5 years and i've never experienced an issue with my system or with customer service.
Superior Stays
19:31 17 Oct 24
Super impressed with the customer service provided by Armstrong Air and Electric. They responded to an urgent request to repair the AC unit at my Airbnb property, arriving on time.Their technicians were professional, knowledgeable, and offered multiple solutions to help prevent future issues.Given the quality of their service, I also enrolled in their maintenance plan. I highly recommend Armstrong Air and Electric to anyone seeking reliable and professional HVAC and electrical services.
Preston Roberts
18:23 16 Oct 24
Daniel Perez, the primary technician servicing my a/c units, was professional, efficient, and transparent with his findings and subsequent recommendations. His work seemed very thorough. I appreciate his efforts and expertise in keeping my systems in top working order.
Robert Wheeler
23:02 14 Oct 24
They sent someone out the same day. Serviceman was on time and very thorough. Addressed the issue and resolved the problem as he determined.
Gary Gardner
19:44 12 Oct 24
Alex & Juan were efficient on our HVAC system installation and left the work area picked up and clean when done. Definitely met my expectations. Good job!
Inna Hinson
16:30 12 Oct 24
Armstrong Air and Electric is awesome. They always show up early and it is welcoming compared to those who don't. Michael Pereira was knowledgeable and friendly and completed the job in a short amount of time. I would recommend them to my friends.
ARLENE C LAUREN
23:07 07 Oct 24
very attentive, very accurate in information we need it. Great service.
Julia Evershade
19:00 07 Oct 24
We had a great experience with Armstrong Air. Bruno, the service man, arrived on time, was very pleasant, and did everything efficiently. He recommended some things that we decided to do, and he returned on time to implement those things. We are very happy with Bruno and with Armstrong Air, and recommend them highly.
sergio mendes
01:46 07 Oct 24
Completely professional. Hazael was great and I was delighted with the service. He is even returning to monitor the results nxt week as a courtesy follow up. Also the front office lady I spoke with was very, very kind and helpful.
deija floyd
22:10 05 Oct 24
Unfortunately, I encountered one of the drivers for this company. He was recklessly driving and it seemed like he was trying to merge however I saw no blinker and was unsure, turns out, when we end up at a red light, he rolled his window down and spit his gum towards my car. I was very confused on how someone can drive for a company vehicle, suddenly get super angry and purposely spit on someone’s car. Be careful of who this company hires and who you let in your home. This was on Lake Mary Blvd at around 3:40 pm in the afternoon.
Brian
01:54 03 Oct 24
My AC quit working Tuesday evening I called Armstrong and they had a tech at my house with in 2 hours. Tech was friendly used foot covers and had my Ac cooling with in 30 minutes of arrival.
Nick
01:27 03 Oct 24
We have a couple ac units from Armstrong in our home and have been pleased. For service, Sam is wonderful! He was very thorough, thoughtful, and diligent investigating our ac problems. We appreciated his concern for our family and expertise. Thank you!
Adnan Hameed
00:13 03 Oct 24
Either incompetent or plainly dishonest service. AC was not working, they said the outside condensing coil needed to be replaced at about 6K or entire 7 year old Lennox system replaced at 8K. Got a second opinion, unit repaired at 1.5k total. Armstrong has always overcharged but this crossed the line. Will never trust you again. And to top it off, they sent an unprofessional person that made my wife feel very uncomfortable.
Jill Pitman
21:53 01 Oct 24
I had the pleasure of having Hazel Rodriguez as my technician. He was very professional, polite, and efficient. He arrived promptly and answered all my questions. Most of all he fixed my AC!
Michael Gouda
01:22 28 Sep 24
Best company out there. They always show up same day and fix our systems one one trip.
Justin groomes
16:11 26 Sep 24
Let’s face it having your AC break is pretty stressful situation to be in specially in Florida, you don’t know how much it’s going to cost or time it’s going to take. Armstrong made this an easy process and got someone out in just hours after I called and the price was fair. My tech Michael was also awesome and I have confidence the job was right. Thank you.
Brad Bennett
15:38 25 Sep 24
Mike was timely, a good communicator and addressed my issue completely. I’d highly recommend
Johnny Depp
22:52 24 Sep 24
As a company I’d give 3.5 or 4 starGood customer service and they work with you. They only issue is I think they should expedite service because the A/C been out and we pay for the new part but it takes too long to come out to swap the faulty part. People depend on the A/C specially with asthma … I am not bashing the company because they are great and awesome. Just want them to work a little bit more faster. Nick Mignacca was awesome. We love him and he is very knowledgeable and he has a great attitudeOverall good experience
Garrett Crabb
16:21 24 Sep 24
Gio was super knowledgeable and helpful. He showed up at 7:15pm on a Sunday night and was out by 9:15pm. He recognized almost immediately what was wrong with the AC and had the part to fix it right away. He was efficient, friendly, and kind. He also helped remove our clogged drain pipe and gave great advice on how to prevent it from happening again. 10/10 would recommend this company and Gio!
Paul Haulk
14:32 22 Sep 24
Juan and Alex did an excellent job. They were friendly, professional, and very courteous.They left the work area, very clean and it looked better than when they arrived
I doBe MM
11:30 21 Sep 24
Local company that does a terrific job - I had a brand new home built by Taylor Morrison - I signed up for Armstrong's maintenance plan and their initial inspection found valves and wiring installed incorrectly - The builder corrected this under warranty which saved me $2,000Special shout out to my tech Devin Bajnath ... knowledgeable and courteous
shannon robinson
18:17 20 Sep 24
Michael Sosa did a fantastic job getting our residential AC fixed. He replaced my Thermal Expansion Valve (TXV) in the attic and did a thorough inspection on the whole unit. He had a great attitude and did the job in a timely manner. Armstrong Air will now be doing my maintenance twice a year. Best experience I’ve had with an Air Conditioning company. ⭐️ ⭐️⭐️⭐️⭐️
Bill Johnson
11:21 19 Sep 24
Bruno was fantastic, coming over after hours. He went right to work and had our system up and running in a minute. He also performed a full diagnostic and was finished quickly. Our family was able to sleep comfortably!
Jim Gaut
19:02 16 Sep 24
We had Nick come over to repair our AC unit. He called before he was scheduled and showed up early as well.We had some issues that took him a lot of hard work to finish. He did it and it did not slow him down.Great person and work.Thanks Nick
Don Price
01:20 16 Sep 24
Awesome company to work with. I called them to fix a problem that “another” company made. Everything fixed and they even sent photos of the work they did. Highly recommend.
James
20:22 14 Sep 24
Always get quality service, techs are very helpful and they go above and beyond the call of duty
Bradford Jones
16:57 13 Sep 24
Fantastic service and a very fair price. Todd is sales was excellent and did everything he could do move us up in the schedule for our new unit. Sam and Juan did a fantastic job with the install and patiently answered all our questions.
Maria Gabriela Nuñez
16:40 11 Sep 24
Daniel is an amaizing tech... very profesional with his job !!! Happy to have him in my AC
Carole Sinoff
18:54 10 Sep 24
Mikhail was fine. I was very disappointed to find out that your price for a box of filters is significantly higher than what I pay when I purchase from Publix-approximately $60. This was after I had already written ck to Armstrong Air. I won’t make that mistake next time.
Daniel Cespedes Daza
15:30 10 Sep 24
Great and fast service. I called on the weekend and they where fixing my AC within 2 hrs.
Luis Uzcategui
21:52 08 Sep 24
My unit stopped cooling on a Sunday morning and that same day a technician showed up and fixed it. Great service 24/7.
Bob Keen
20:09 07 Sep 24
Luis Ortiz called ahead of time to coordinate his arrival and arrived on time. He immediately began work analyzing the possible error causes. Once he found it, he kept going to ensure it wasn’t the only error.Throughout the process, he was polite, friendly, knowledgeable, and very efficient. At every step of the process, he informed me of the steps he was taking, why it was necessary, and what the possible effects could be.He was a wonderful person to work with and I regret that I can only grant him 5 stars. He was much better than that!
Erick Makris
00:13 07 Sep 24
I've had Armstrong out for service a few times now. The first two experiences were for warranty service/repair under my builder. I had such a positive experience with them during those visits that I decided to use them for my regular AC maintenance. Every technician that has come out has been very polite, helpful, and clearly communicative about the work they did and the preventative maintenance they suggest I do. Shout out to my technician today Daniel Perez who went above and beyond to address all of my concerns and more.
Rachelle Rider
17:32 06 Sep 24
Chad and Nick did a fantastic job for me today. They were on time, got to work and finished up and got my A/C up and running in no time. I so appreciate the entire staff at Armstrong that helped me get through this heat with moral support and a laugh on the phone. Thanks so much.
Keran Hill
14:14 04 Sep 24
The representative was courteous and respectful. He explained the problem that were addressed and other issues that needs to be done with the HVAC. Thank you
Anna Fleming
21:55 03 Sep 24
Excellent job and tech was very professional and discussed every part of the service with me
Luke Smith
15:28 30 Aug 24
Armstrong is very good at communication, especially when they are coming out to service my home. The technician Daniel was very communicative and friendly. All technicians have been great though! It’s very comforting to have a service contractor that is reliable and consistently excellent with their service.
Ricardo Moraes
23:35 29 Aug 24
(2024) I just had a major adders / maintenance to the unit performed by Daniel Perez. This technician is TOP. Meaning: 10 out of 10. Daniel knows his stuff and is committed to quality. I will trust my unity to Faniel’s skills at anytime. Is good to experience that the Service department and leadership is committed to excellence. Daniel’s photo is included.(2022)Every contractor will face, from time to time, challenges either with equipment, installation and/or maintenance. What makes the difference between contractors is how they respond to those challenges and transform them into opportunities.Armstrong is top notch in responsiveness and professionalism. The recent challenge I got with my system are being addressed by Armstrong service manager in. Central Florida (Pedro) and one of his senior technicians (Christian).My experience has been nothing but the best.Establishment of a long term maintenance agreement requires high levels of trust. Armstrong responsiveness and professionalism do work well for me. I do plan on maintaining and renewing my service agreement with Armstrong throughout the life of the equipment, and recommend anyone to do the same.
Charles Joiner
22:55 29 Aug 24
Daniel did a great job of checking our AC. Explained everything and showed us what needed some updated work. He explained how we could schedule this when we are ready. Great, great job. Thank you!
Ava Potts
15:47 29 Aug 24
I extreme loved the service and how quick an efficient it was!! I get very stressed having people in my home!! But having them here was completely comfortable and felt right to have then working on my ac!!
Dara OSuilleabhain
01:12 28 Aug 24
Highly recommend. Always great service. Moosa just saved us by doing a late callout. Much appreciated.
Philippe Castel
20:20 27 Aug 24
Armstrong A/C Company - Emergency Service Saturday 8/24/24. Beware of this company (which was highly recommended on Nextdoor). Our A/C unit was working but not blowing cold air (of course it started late Friday afternoon). So I contacted several companies that offered weekend services. Armstrong called back promptly but charges $125 just to show up for a diagnostic. Mine was a possible Freon leak which needed to be located. Another charge of $165 for the leak detection (a 5 to 10 minute job when you have the tool). It ended up being a coil leak and my total was close to $300 for the diagnostic. Chad recommended to replace the coil and the refrigerant for an estimate close to $5000. But then he mentioned that it may be better to replace the whole unit (which is only 6 years old by the way). It seemed expensive so I called another company who came on Monday and only charged me $99 to identify/confirm the leak and only charges $1900 to replace the coil (which by the way is still under warranty!). Why didn't Armstrong mention this? What a shame!
Juan Gonzalez
10:32 27 Aug 24
My mistake a month ago with a bad review as it was all a miscommunication issue, the next day the manager Tom contacted me offering me any available help, he was very friendly and customer service oriented, eager and willing to resolve my issues immediately. He. offered me a refund for the inspection fee, I’m still waiting for the refund for the inconvenience but I’m sure he fulfill his promise as I realize that they are serious business. My apologies to Armstrong for the bad review caused by the tech miscommunication. I was trying to delete it multiple times but it didn’t work, I recommend Armstrong anytime.
Ron Gmail-Downing
22:36 26 Aug 24
They came the day I called. Christian was super friendly and helpful and knew exactly what was wrong … and fixed it right in the spot with parts on his truck.Highly recommend!!!
Randy Berglund
23:09 25 Aug 24
Great service! We are very happy with everyone at the company. Bruno fixed our ac on a Sunday! Very professional and knowledgeable. Thank you
Alan T
17:38 25 Aug 24
Google apparently allows one review per customer for any particular business. So I am attaching this new review to the front of my previous review. Yesterday our air stopped working. On a Saturday, of course! Armstrong made me very happy by having a repairperson at our house WITHIN THE HOUR. On a Saturday afternoon! Unbelievable service!! Bruno was awesome! The repair was simple, just clean out the drain pipe. But Bruno had to reconfigure our garden irrigation timer to use our water, and I let him plug into our landscape lighting system for power. He was so thorough and accurate about restoring both to exactly how they had been, and I didn’t have to reconnect or reconfigure either the irrigation or light timer after he left. In addition to being thorough, Bruno was very friendly, and even took time to give some petting to our little dog! I would ask for Bruno next time, tho as you will read from my previous review below, I have been very pleased with ALL of Armstrong’s people, including their office people on the phone. Now, what follows is my previous review, originally posted March, 2024: We have used Armstrong for years. Today Sam and Yandy replaced our HVAC unit which was 11 years old. I am very pleased with their competence, manners, knowledge, and communication. And their clean-up was great. Sam answered lots of questions clearly and in easy to understand terms. Both have great personalities, which is always appreciated.
Amjad Khan
22:57 23 Aug 24
I highly doubt they have qualified technicians. The technician who came to diagnose my ac issue replaced capacitor and then again ac didn’t work. He spent nearly 2 hours and then told thermostat should be replaced and he didn’t bother to check my warranty and I paid him $1000 and still waiting for my ac to get started. I strongly feel you can still run your ac and check off everything else is working without thermostat which the technician had no knowledge. Not just this company when it comes to HVAC everyone is a scam and this company is no exception. As a consumer I am at loss and still without AC after paying $1000 and what next this company would ask me to change entire system and loot probably $10000.
Glenn Leong
20:58 23 Aug 24
Exceeded expectations. After receiving quotes from 4 different vendors, I selected Armstrong Air to install new AC/heating/thermostat based on their competitive pricing, professional presentation & fully answering all my questions. Everyone from sales rep Todd to the installers Sam & Javier were punctual, friendly & polite, and cleaned up after installation. Sales rep Todd called the next day to ensure everything was working perfectly. Highly recommend!
Bill Fiene
18:03 23 Aug 24
Luis did a great job, he explained what he had accomplished and how the unit was running as it should,
Nicole Baker
01:36 23 Aug 24
I'm so happy with the service that I got today from Bruno. He did an amazing job, very knowledgeable, polite and patient. Thank you for fixing the AC.
John Yevick
16:47 22 Aug 24
James was great! On time, professional, courteous, knowledgeable, and friendly. He talked me through every step with diagnostics and servicing. He made me comfortable that he was fixing my A/C. Had me back to feeling cool in no time! It was a pleasure working with Armstrong!
Tami Pendleton
14:23 22 Aug 24
Had to replace my rooftop A/C unit at my retail shop, owner said it was tenants responsibility per contract. I was in shock but Armstrong came through with the very best price, every employee that was part of the install were top notch! And the sales rep, Todd was amazing from start to finish always keeping me up to date on everything the project required! I highly recommend this company . They go above and beyond!
Joseph Di Grande
17:03 21 Aug 24
We’ve had so many issues over the past year with our AC and have had so many technicians come out to service it but Carlos and Raul were able to fix it fast and efficiently. They not only explained the issue we had but suggested filters that would help keep our air flow going and tips for cleaning our AC unit, etc. they really took the time to explain everything and did a great job. They were pleasant and very knowledgeable. Great experience overall. Thanks Carlos and Raúl!
Amie Shuler
22:54 20 Aug 24
Used Armstrong to check out my AC that was not working. Chad was very quick and efficient. He explained everything that he did and even sent pics. Very helpful, will call them back when it is time to replace my unit.
Rick Irizarry
14:41 20 Aug 24
Very appreciative of Armstrong Air & it’s techs Bruno & Adolfo got my system working again.Thank you!
Terri Dyer
23:35 19 Aug 24
Chad is an asset to the company. He was very knowledgeable, professional, and friendly.
Jerry Mundo
16:20 18 Aug 24
My a/c stopped and they had a tech here on less than 36 hours. I met Michael at my house, he introduced himself very professionally, and went to work. He diagnosed the issue quickly, repaired it just as quickly, ran a full inspection and got my a/c running straight away. Michael was very patient and took time to explain everything he did, and why. Michael did a phenomenal job and was great to chat with, truly a great representative for Armstrong. I'll definitely call them for any a/c needs that I have. Thank you!!!
Anahi Alvarez
05:09 17 Aug 24
Great Service! Awesome techs! Was experiencing a malfunction in my thermostat and they were able to fix the issue the same day.I highly recommend.
Amanda Alvarez
04:49 17 Aug 24
Armstrong has the best service and most respectable service techs! They always get their work done in a timely manner. I highly recommend using them if you're in need of any need of a new service or electrical work.
Richard Cordell
22:07 16 Aug 24
They’re really good people. Know that Tom and Tony will treat you fairly and honestly.
TJ Stefanik
20:59 16 Aug 24
I was in a bind with no AC in August. Used the website chat function at 6am and quickly received a call. Then technician (Chad) arrived within the expected window, was upfront with pricing, and diagnosed & resolved our problem. Chad was also training a new employee (Juan) who represented the company very well. Great service on a last minute request!
Janice Grishman
16:32 16 Aug 24
Great maintenance service today thanks to Chad and Juan who were very friendly, efficient and professional. Many thanks to them and to Armstrong Air for excellent service each time.
carol mora
22:43 09 Aug 24
Davin from Armstrong Air and Electric provided exceptional service. He was punctual, professional, and extremely knowledgeable about HVAC and electrical systems. Davin took the time to explain the work clearly and made sure everything was done perfectly. His attention to detail and commitment to quality were outstanding.Davin was also friendly and respectful, making the whole experience easy and stress-free. I highly recommend Davin for any HVAC or electrical needs—he’s truly a top-notch technician!
Jose Guerrero (Chemi)
16:12 09 Aug 24
**5-Star Review for Daniel Perez from Armstrong Company**I had the pleasure of having Daniel Perez as my Home Technician for my air conditioning service, and I couldn't be more satisfied with the experience. Daniel conducted thorough preventative maintenance on my AC system, ensuring everything was in top condition. He went above and beyond by providing valuable recommendations for future preventative measures, all explained in clear, detailed terms that made it easy for me to understand. His professionalism and expertise were evident throughout the entire service. I highly recommend Daniel Perez and Armstrong Company for anyone looking for reliable and knowledgeable AC maintenance.Five stars well deserved!
Todd Markwart
21:48 08 Aug 24
Chad and Sam did an amazing job. I had been stressing about our ac drain line broken up in the wall. Chad arrived within a couple days and quickly figured out a fast and relatively inexpensive solution to a problem which was only going to get worse. Never wanna cheap out on a/c here in Florida and they solved the issue quickly and professionally. I cant thank Chad, Sam and Armstrong enough for consistently supporting our needs for the last several years.
Jacob Keeley
03:09 08 Aug 24
Armstrong has always been my go to, every technician that has came out has been very kind and professional. Daniel came out today and was great, thorough and very polite. I appreciate his hard work today and hope to run into him into the future if we ever need a tech out again.
Katie Pedone
01:33 08 Aug 24
Michael (Mike) from Armstrong was able to quickly identify the source of our A/C issue and had us back up and running shortly after his arrival. He was polite and took the time to explain the issue and talked through some preventative maintenance options. We are pleased with the service that he provided.
Mark E
00:48 08 Aug 24
Armstrong Air is the best. I haven't experienced such great service in awhile from a company over and over. I had no ac and they were here within 2 hours to fix it. Chad Gettings was professional and got my ac working again. Best AC company in Florida.
melissa lawrie
22:59 07 Aug 24
I love working with Tammie. She is knowledgeable and a joy to speak to.
Mundo Hussein
19:44 07 Aug 24
Armstrong Air and Electric is the most honest and fair company I have come across in a long time. They took the time to explain what was needed to repair the project and offered absolutely the best price and workmanship in the industry! Highly recommended and well-deserving of the praise, thank you, Jeff! Honesty still exists in the world.
Bonnie Meinke
00:09 07 Aug 24
Awesome experience. Kind and courteous tech. Problem fixed and fair pricing! Highly recommend
John Granuzzo
20:11 01 Aug 24
We live in a community with 84/homes that Armstrong installed all of the same units two years ago. We now have a problem with a defective valve & we're told they will have to order the part with no estimate when it will be in. We are in the hottest part of the summer. This is the second time we were told they do not carry a part. I can not for the life of me understand how a company does not understand if you install a large amount of units why would they not carry back up parts. This is a deplorable customer service failure! How this company can still be in business in its self amazing. I strongly urge anyone considering signing on with them for warranty coverage, run not walk, away for this pathetic company.
Sydney Crowley
15:52 01 Aug 24
Tom Hyatt and his team did a wonderful job! They took their time until it was done right and walked me through everything until I knew how to work my entire system on my own. Thank you again guys! Very happy to be breathing fresh quality air and not be wasting money with a big old machine, that’s for certain! 😊
Marya Labrador
18:07 30 Jul 24
Definitely recommend this company. In our interaction with them, they have been responsive and professional. Chad, the service technician, was great. He went the extra mile to explain the issue in detail and made sure that everything was working property before he left.
Patrick Patterson
11:37 30 Jul 24
I called them to come and look at my unit that they installed 21 years ago, because the Air Handle stopped blowing. They came out first thing in the morning as I asked and within an hour they were done.Quality install once again, saved me a lot of money. 21 years and still blowing cold with the same refrigerant.
Daniel Gray, Jr.
22:43 29 Jul 24
The technician was very knowledgeable and diagnosed the problem and made corrective measures to get my air conditioning working. I am extremely pleased and recommend Armstrong Heating and Cooling highly
Blake B
20:41 29 Jul 24
Where to begin…We moved into our lovely new construction home to find that the AC was not working properly, fast-forward three weeks(!) of constant back-and-forth with this company: They sent a technician(week 1), says that they don’t know what’s wrong with it, send a “supervisor”(week 2), saying it needs a simple air balance, different technician(late week 2) comes back, says it’s not the air balance and they can’t fix it. Week 3, calling them and keep getting the “we will call you back” spiel. Guess what? They didn’t call.It’s unfortunate that at this point it has been over a month in our new home and our 10 month old daughter cannot even sleep in her room(along with others) don’t cool at all(Armstrong is aware of this). We will happily remove this one star review, once they address this ongoing issue that should’ve been done weeks ago.
Chris Carmelich
20:55 25 Jul 24
Had an issue with some leaks from the HVAC unit. Called Armstrong and they were able to come the next day. The service tech Mike was phenomenal. He was thorough in evaluating what ended up being a bad clog in the pipes and took the time to not only fix the problem but to inform me step by step what was going on and remedies I can take going forward. Will definitely be using Armstrong going forward for all our HVAC needs.
Patrick Norman
19:47 25 Jul 24
Juan and Sam were professional, on time, and did great work. Went above and beyond with the install, left the area cleaner than it was when they got here. Can’t say enough good things about their work!
Julie Aldea
15:13 25 Jul 24
As Julie Aldea, a Realtor in Orlando, I must commend Armstrong Air and Electric for their exceptional service and reliability. When preparing a new listing in Orlando, I discovered an issue with the air conditioning system. Armstrong Air and Electric promptly addressed the issue with efficiency and professionalism, ensuring it was swiftly resolved. I highly recommend their services and am grateful for their swift assistance. Thank you!
Gin Brockwell
22:03 24 Jul 24
We’ve had great experiences with this company and today was no different! Sam came out today to replace the mini split in our Florida room which should be easy but….. whoever built the Florida room ran all the wires and drains behind the framing. Sam was considerate, careful and creative and had to cut through and resecure the framing. New AC works like a champ! Sam’s a keeper!
Ben Martin
19:15 24 Jul 24
Called Armstrong for an after hour weekend service call. Tech Mario did a wonderful job on my unit. Great company:)
Crystal Karakatsanis
14:23 24 Jul 24
I was due for my 6-month maintenance, and they sent out tech Hazael Rodriguez. His service was fantastic explained everything well. He also offered to change all my filters for me. We need more techs on the field like him! Really helpful and knowledgeable. I was extremely satisfied with today's service. It ran nice and smooth.
Jennifer
13:36 22 Jul 24
The folks at Armstrong Air have been incredible. The communication before, during, and after an appointment is top notch. The text saying my technician is on the way includes their name and a photo so I know exactly who to expect in my home. The technician made sure I understood what he was doing and what the risks and benefits were before I consented to the work. I cannot recommend them highly enough. Quality work and great communication.
Tammi Martin
00:40 21 Jul 24
Why does the ac wait til the week end to croak....never fails right... I called and sweet gal got me scheduled quicker than any other 24 hour service could...price was cheaper for service call as well..Mario was on time and knew what he was doing..thankfully it was what we thought it was..the capacitor...he checked everything else as well...now just waiting for house to cool off again...damn these hot summers!! I sure do appreciate Mario tonight and this company! I'm definitely going to keep their info handy!! Thank you so much!!!!
Jay Ramsey
14:30 19 Jul 24
Dan was extremely professional and courteous. Provided detailed analysis and recommendations.
Gaby Aceves
00:31 08 Jul 24
Had a great experience with Armstrong Air and Electric. The technician was professional, arriving on time and explaining each step of the installation process clearly.The company's customer service team was also helpful and responsive when I contacted them with a question before the installation. From start to finish, the entire process was smooth and professional. Highly recommend!!!
Alexander Coffey
13:14 15 Jun 24
I recently had the pleasure of working with Armstrong Air for the installation of my new air conditioner, and I couldn't be more satisfied with the experience. From start to finish, their team demonstrated exceptional skill and professionalism.Sam and Juan, the installers, were absolutely fantastic. Not only were they highly skilled and efficient in their work, but they were also incredibly kind and courteous throughout the entire process. What truly stood out to me was their genuine passion for what they do. It was evident that they take great pride in their work and enjoy helping customers like myself.The installation was completed seamlessly, and everything was explained to me in detail, ensuring I understood how to operate my new system. It’s not often that you come across a team that excels both technically and in customer service, but Armstrong Air certainly does.I highly recommend Armstrong Air to anyone in need of HVAC services. With professionals like Sam and Juan on their team, you can rest assured that you’re in good hands. Thank you, Armstrong Air, for a job exceptionally well done!
Luis Caicedo
15:54 05 Jun 24
My AC started acting up during the last few days of May. It was obvious the unit wasn’t performing up to specs and we were concerned that with the busy AC season we wouldn’t be able to get a quick appointment. Armstrong Air scheduled us promptly with Diandro on May 28th. I was notified via a text that included his picture when he was on his way. Diandro arrived on time, professional, technically proficient and very caring. Within minutes of his arrival he had an idea of what was wrong with my old AC and after completing a multitude of tests, he presented us with several options to handle the problem. From coil replacement all the way to full unit replacement and options in between. The best part of his approach was that we had full decision making autonomy without pressure towards any specific solution! When questions about getting a new unit came up, his manager Pedro emailed me all the documentation needed to make a decision. Armstrong Air is exactly how a reputable company should conduct business. I can’t speak highly enough about Diandro and Pedro; friendly and personally available throughout the entire process. Even post installation. Pedro took the time to answer questions late into the night while I was out of the country on a business trip. They truly took care of it all. I’m so impressed with Diandro that I already requested him to be my tech of choice for any future needs!We decided to upgrade our home AC system to the latest Carrier available. Pedro was able to schedule an install team and a Carrier unit with all my requests within 1 business day.Brand new unit and install team arrived first thing June 3rd. Anthony and Alex were incredible. They took incredibly good care of my home, protected my wood floors and laundry machines on their way to the attic with a very heavy Carrier air handler. They felt like family. They made the installation a non-event for my family. Even my dog felt at ease while they moved around the house. The installation of the air handler in the attic is nothing short of a work of art. The ducts and attachments are picture perfect. However, my true appreciation for them came after observing Anthony and Alex lifting, removing and installing this massive units while navigating pool piping and heater. Not an easy task and they handled it with a smile on their face.I am new to the area. We selected Armstrong just because they were the original installers of the AC system when the house was built, but I’m now a loyal customer after observing their high level of professionalism!Highly recommend!
Tamar Liberatore
13:37 23 May 24
Very personable and knowledgeable. Explained the service needed for my air conditioner very clearly. Even cleaned out the lizard skeleton that was in the condenser unit! Also, I know his evaluation of the maintenance necessary for our unit is honest because I had another company out two days ago and that technician told me my condenser was in bad condition and that the biological growth—mold—on my unit was too far gone to do a pull and clean. Diandro explained that a surface cleaning should be sufficient. He also suggested a UV light to help curtail further growth. The other company suggested this, as well. But they wanted $1400 for a light. Diandro quoted the same UV preventative measures for only $495. Very helpful young man. Very patient and thorough. I trust this company more than the others I have worked with.
0826jassy
23:48 29 Feb 24
Michael was EXCELLENT! I was told someone would be here between 3-6 and Michael got here at 2:45p which was great and he wore shoe covers as to not track dirt in my house which was very considerate. He took the time to explain to me the problem, the solution, and how he was going to fix it. He also provided advice on maintenance information for my unit. He was very polite and knowledgeable and explained to me how to better maintain my unit and what I can expect even in the next year to come when he didn’t have to. He definitely went above and beyond! Thank you so much Michael, you are much appreciated!
robin rhoden
16:29 09 Mar 21
Exceptional service and follow up received today from Armstrong Air.I have always trusted them with my service.My new unit was installed today and I am extremely satisfied with this process.My installer Bryant Ruiz and his team provided excellent service.Many thanks to Tom Hyatt for his courteous service and professionalism.Update 3/9/21Excellent service call today from Chris TosenHe went out of his way to provide exceptional customer service.Much appreciated!!Thanks Chris
Jenn Hood
13:38 18 Feb 21
UPDATE 2/18/2021: Armstrong saved us again! Our other unit on the bedroom side of our house decided to die, so I didn’t hesitate to call Armstrong again! Let me tell you, Tom Hyatt is so wonderful and replied to our “emergency” (because in FL having no working ac unit IS an emergency). From 2018 when I walked in to an 83 degree home with my husband who literally was coming home from back surgery, to now in 2021 where my MIL (post stroke) is staying with us, Tom has saved us without hesitation both times. No other company could say “we can temporarily cool your home to get you through tonight and install a new unit tomorrow.” Crew was on time, friendly and polite as could be. When they left, they cleaned up so well - which I really appreciated. I can’t recommend them enough.When our 13 year old Trane system (10 SEER) decided to die, we contacted Armstrong for a new system. We had used them previously for annual maintenance (Christian and Lenny are amazing) and really liked the level of customer service. Tom Hyatt came out and gave us an amazing deal on a new Carrier system (15 SEER) and even upgraded both thermostats to a new digital one. Installation was great, Israel and Fernando were SO polite a professional and arrived on time! I would highly recommend Armstrong for both maintenance/repair and installation.
JT Peckham
17:58 01 Oct 20
I have used Armstrong several times since moving to Florida from the frozen north. Most recently, I called them to the house because my primary unit was not performing well. The tech gave me straightforward information (alas, the patient was not doing well) and quoted me a repair price on the spot, after a quick call with his office to verify. Because the unit was out of warranty (I am not the original owner of the house) I opted to replace it rather than repair.Tom (sales manager) got back to me promptly. He thoroughly answered all my questions about the pros and cons of the various units. I opted to bump my unit from a 2.5 to 3 ton and had a Carrier [16 SEER] installed. The install was one week from the initial visit. The two-man crew was on time, professional and very efficient. And my house is cooling down FAST.No one likes to spend money on the less-exciting stuff -- but in central Florida AC is a must. With Armstrong I am confident I am getting honest information and fair pricing.
Dale Carson
02:11 09 Aug 20
Best experience we have ever had with any company in our 52 years of marriage. Great sales person, Tom Hyatt, professional, personable, honest and fair. The two installers were very professional and left the job pristine. They went over every aspect of the new system with us and were very friendly.
Raul Contreras
17:22 03 Aug 20
Brian Shafer is one of the BEST TECHNICIANS, Armstrong Air has on their staff!!! He was super knowledgeable and very courteous! Armstrong Air is the A/C Company you need to use. Every member of their team from the first person to answer the phone and get me connected to someone who could help to Arlene the Dispatch. Incredible customer service and they made me feel important!!!! Thanks Brian for your visit today and getting our A/C issue promptly and professionally fixed!!!!!! We are Blown away!!!!!! Armstrong Air is the Best!!!!!!! Brian is an Outstanding representative!!!!!!!
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Frequently Asked Questions
How often should I change/clean my filter?
It’s recommended to change your air filter regularly, about every month if possible—especially if you have pets in your home.
On the longer end, air ducts should be cleaned every few years. A clogged air filter not only restricts airflow, but also forces your air conditioner to work harder to maintain a temperature.
When should I replace my air conditioner?
Like most machines, air conditioners don’t last forever and tend to wear out over time and become inefficient—which results in higher electrical costs. Any system over 10 years old is likely in need of maintenance or a replacement.
What size system is right for my home?
This can be a tricky question. Many factors come into play to determine the size capacity system your home requires—like square footage, climate, humidity insulation, direction of home etc. Let Armstrong do a simple energy analysis to help you decide what’s right for your home.
What is a heat pump?
Heat pumps are also known as “reverse cycle air conditioners.” And despite what the name implies, it actually heats and cools your home by moving heat in or out of the space as desired. This is different from a Straight Cool air conditioner which uses an external element to create heat—typically from natural gas, oil or LP gas furnaces.
How often should I service my unit?
Your A/C unit should generally be serviced twice a year during the transitional seasons (Spring & Fall) to ensure it’s working at peak performance for Summer & Winter. Call us for our Energy Savings Agreement Plan and our 21-Point preventive maintenance inspections.
What does zoning mean?
Zoning means sort of what you’d think. It’s a method of dividing a home into different areas so each area can be independently controlled for respective heating and air-conditioning needs.
How close should I put plants near my outdoor unit?
To operate efficiently, your unit needs space to take in air as well as blow it out. It’s ideal to plant shrubs, plants and anything of the likes no closer than 18 inches to the unit.
What setting should I leave my thermostat on?
Obviously the time of year becomes a big factor for desired temperature settings. In the summer months the average temperature setting is 76°-78°, in the winter 70°-72° seems to be the most common setting. Remember, when leaving your house, try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.
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Meeting THE needs OF Florida
The humid, subtropical climate of Central, West, and South Florida and its two distinct seasons, hot/rainy season and a warm/dry season, demand great HVAC and electrical services. So whether you need ventilation for those high humidity levels, a better heating system in the cooler months, or even air conditioning for when the heat is at an all time high—you can always count on Armstrong.
Armstrong Air and Electric
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